Send email to "support" at EazyDraw.com.
Receive notice of updates by following EazyDraw on twitter, click logo to the right. EazyDraw does not "phone home" with your system information. EazyDraw does not interfere your work with notifications to update or make purchases.
Looking for the solution to opening AppleWorks drawings- click this link EazyDraw Retro for support information. EazyDraw retro also runs on Tiger PPC processors.
Support requests are usually answered within a few hours. If you don't receive a reply within 12 hours, check your junk mail.
If more urgent assistance is required, call our hot line at +1 608.444.5245, this is a US call to the state of Wisconsin. Support is free but no toll free number is available.
EazyDraw provides full support for Yosemite, Mac OS X version 10.10.
EazyDraw 7.5.0 runs on Yosemite, updated versions of Mavericks.
EazyDraw version 7.0.2 supports Snow Leopard (OS X 10.6), and might be needed on other versions of OS X (newer than 10.6) that are not fully updated.
EazyDraw version 7.0.1 (Retro Version) runs on OS X 10.4.3 and newer including Yosemite.
EazyDraw Retro is needed for PICT, AppleWorks, ClarisDraw, MacDrawPro, MacDrawII and MacDraw support.
One purchase, all versions. Only one purchase of a version 7 license code allows use of all the above solutions. You will be able to use EazyDraw on all Mac computers, even if you have some on older or newer versions of the operating system.
Try EazyDraw Help … or … Get the videos
You may get more immediate assistance by posing your question to EazyDraw's integrated Help system. This is found on the Help Menu of EazyDraw (right-most main menu). You will see a search phrase text field at the top right of the Help browser window; enter your question here.
The EazyDraw Additions Pack has over 40 video tutorials. This is the best way to learn vector drawing techniques, gain a deeper understanding of OS X user interface conventions, and master EazyDraw. The Video Tutorials page has more details and a synopsis / study guide so you can quickly assess if this might be a valuable resource for your situation.
Classic Drawing Files: AppleWorks and older
EazyDraw versions 7.5.0 and 7.0.2 do not support the older classic drawing file formats of AppleWorks, ClarisDraw, MacDrawPro, MacDrawII, and MacDraw. EazyDraw 7.0.1 supports the import of the above drawing formats, runs on Yosemite and older. This version accepts a version 6 license code (both full license and 9 month codes). If necessary email your system information and needs to EazyDraw's support and we will advise the best approach to recover your classic drawings.
App Store versions of EazyDraw do not support AppleWorks drawings. You must use EazyDraw Retro (it is based on older pre-app-store technology) from this web site. See the download button below.