EazyDraw: Support


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Email Support Available


	Email EazyDraw Support

Scroll to the bottom of this page for more information about opening AppleWorks (MacDraw and ClarisDraw) drawings with EazyDraw Retro. Download (with a Ctrl-Click) the 18 minute AppleWorks Tutorial video for installation and conversion instructions and tips.

Our experienced technical support staff will respond to your support request via return email within one business day, usually within a few hours.

If more urgent assistance is required, call our hot line at +1 608.444.5245, this is a US call to the state of Wisconsin. Support is free but no toll free number is available.

Lion

EazyDraw provides full support for Lion, Mac OS X version 10.7.

EazyDraw version 4.x.x or newer is required for Lion.

EazyDraw version 4.0.x (Retro Version) runs on OS X 10.4.3 and newer (including Lion).

Try EazyDraw Help

You may get more immediate assistance by posing your question to EazyDraw's integrated Help system. This is found on the Help Menu of EazyDraw (right-most main menu). You will see a search phrase text field at the top right of the Help browser window; enter your question here.

EazyDraw's Help documentation is detailed and rather extensive. The information is provided in HTML form and viewed with the OS X help viewer. This means that you can browse the help information following threads of interest with convenient clickable links. And the content is searchable.

Classic Drawing Files: AppleWorks and older

EazyDraw versions 4.1.0 and newer do not support the older classic drawing file formats of AppleWorks, ClarisDraw, MacDrawPro, MacDrawII, and MacDraw. The older EazyDraw versions (3.6.4 for example) do not run on OS X 10.7. EazyDraw version 4.0.2 is provided as a solution for these transition situations. EazyDraw 4.0.2 supports the import of the above drawing formats, runs on Lion, and accepts a version 4 license code (both full license and 9 month codes). If necessary email your system information and needs to EazyDraw's support and we will advise the best approach to recover your classic drawings.

EazyDraw download is a 13 meg universal binary optimized for both the Intel and PowerPC Mac processors, run on Leopard or Tiger, Panther and Jaguar version available

The current version of EazyDraw is 4.1.0 which is a universal binary 64 - 32 bit application for OS X 10.6.0 and newer.

Learn about new features on the What's new page. Here you will find a detailed chronological list of added features and bug fixes.


	See What is New

Support Forms

	Nine Month License
	License Support
	Feature Request
	Bug Report
	How do I . . . . .

EazyDraw download is a 19 meg universal binary optimized for both the Intel and PowerPC Mac processors, run on Leopard or Tiger, Panther and Jaguar version available

This is last release of EazyDraw version 3, for users who have not purchased Version 4 upgrade. This version does not run on Lion (OS X 10.7).

Version 4 upgrade fee is $35. Purchase SKU 34014 found near the bottom of the online store web page.


	What's New In Version 4

Retro Version 4. Opens AppleWorks, ClarisDraw and MacDraw drawings. Runs on Lion and older (Tiger, Leopard, and Snow Leopard) versions of OS X.

Accepts Version 4 license codes. Runs on OS X 10.4.3 and newer (including Lion).


	AppleWorks Information



	The download is a disk image file (dmg), its size is 25 Meg.

		AppleWorks - Use EazyDraw Retro: EazyDraw Retro is used to access AppleWorks Drawings. EazyDraw Retro runs on Lion, but Lion is not needed, it will run OS X version 10.4 and newer.
		Only One Purchase Needed: A version 4 license code is use with EazyDraw Retro. Use the same license with both EazyDraw 4.0.x and 4.1.x. The App Store versions of EazyDraw do NOT support AppleWorks import.
		EazyDraw Retro and EazyDraw Lion-4 can co-exist: You can have both versions on one computer, they do not interfere with each other. Some care will be needed to launch the correct version. Use Get Info with the OS X Finder to set default version.
		AppleWorks Conversion Video: Download (with a Ctrl-Click) the AppleWorks Tutorial video for details on installing EazyDraw Retro, opening and editing AppleWorks drawings with EazyDraw.


	This web page designed, created and published entirely with BBEdit and EazyDraw. iWork is a Copyright of Apple Inc., iWork artwork from Apple.com, iWork not the property of EazyDraw or Dekorra Optics. AppleWorks is a registered trademark of Apple Inc.

	EazyDraw, a Dekorra Optics LLC enterprise
	Contact: ph +1 608 444 5245 fax: +1 608 635 2124 mail: N5040 Beach Garden Road, Poynette, WI USA.
	Copyright © 2012, All rights reserved.